Fundamentals of Software Audit Data Collection

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In order to effectively manage their software usage and to mitigate software license-compliance exposure, companies need to know how to gather information regarding their product usage. While some software products may have unique data-collection requirements...

SAP Introduces New Pricing Model for Indirect Access

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In response to continued customer concerns about how to license for access to SAP products by third parties or by processes, SAP announced that it was offering a new pricing model based on indirect access. ...

How to Survive a Nasty Software Vendor Audit

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Kristin Burnham, CIO.com, 04/30/2018 When software vendor auditors push too far, enterprise technology leaders must be prepared to push back. In an extreme case, the food company Mars (best known for Snickers and M&M’s candies)...

Post-Settlement Obligations in Software Settlements

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A settlement agreement to resolve software copyright infringement claims is not the final word in obtaining a release of liability. There are a number of obligations triggered by the settlement agreement that cannot be ignored...

How to Defend a Software Audit

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Shrinking IT budgets and fierce competition among software publishers have created explosive growth in the incidence and frequency of software audits – a mechanism by which software publishers investigate their customers to determine if they...

Litigating Software Audit Disputes

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The ITAM Review US Conference 2017 Software audits have become routine as publishers have proven that compliance claims get customers’ attention more than sales proposals. Most software license disputes are settled out of court, but...